Itinerary

Breakfast Morning Lunch Afternoon Evening Events
Sunday | April 12
  Flights to Cancun
Attire: Comfortable Travel
Clothing
On Own
En Route
Arrive in Cancun
  • Meet & Assist Service
  • Transfer to Grand Velas
     Riviera Maya

7:00pm - 10:00pm
Welcome to the
Riviera Maya Dinner

Location: Ambassador Beach
Attire: Beach Casual

Monday | April 13
7:00am - 11:00am
Breakfast

Location

    • Azul
    • Bistro

8:45am - 2:15pm
Catamaran Snorkel Sail
  • Roundtrip Transfers
  • Private Catamarans
  • Crew & Snorkel Guides
  • Snorkel Equipment
On Board Afternoon at Leisure
  
• Make Dinner Reservations        for Tuesday night

6:00pm - 9:00pm
Dinner and Recognition Ceremony

9:00pm - midnight
Entertainment & Dancing

Location: Velas Ballroom
Attire: Beach Chic -Sundresses for Ladies; Khakis or Linen pants for gentlemen, no tie or jacket required.

Tuesday | April 14
7:00am - 11:00am
Breakfast

Location

    • Azul
    • Bistro

Hosted Optional Activities
  • Golf at Grand Coral
  • Author's Spa
  • Dolphin Ride
  • Selvatica Zipline Tour
  • ATV Adventure
  • Waverunner & Snorkel
  • Tulum & Playa del Carmen
    Shopping

At Leisure at Your Choice of Grand Velas Restaurants    
    • Azul
    • Bistro
    • Bistro Pool Bar

 

Afternoon at Leisure
  
• Pick Up Your
      Departure Notice

Dinner at Leisure at any
Grand Velas Restaurant
    
   • Piaf
   • Cocina de Autor
   • Bistro
   • Frida
   • Azul
   • Sen Lin
   • Lucca
Wednesday | April 15
7:00am - 11:00am
Breakfast

Location

    • Azul
    • Bistro
Departures
Scheduled According to
Individual Departure Notice

     

 

DAYTIME ATTIRE....Comfortable Traveling Attire

EVENING ATTIRE...Beach Casual

Sunday | April 12, 2015

Finally, the day you have been waiting for…your Windstream ELITE Riviera Maya 2014 program!! Before you leave for the airport, be sure to take a minute to check your carry-on luggage for your airline e-ticket itinerary, passport, prescription medicines needed during your stay, sunglasses, and anything else that you “must have”.

Plan to check in at the airport at least two hours prior to departure time as it is an international destination. Please be sure that you have attached a Windstream ELITE Riviera Maya 2014 luggage tag to your luggage and that the airline checks your bags straight through to your final destination of Cancun. The airport code on your luggage claim checks should say CUN.

Welcome to Paradise!!!

Upon arrival at the Mexico International Airport, you will claim your luggage and proceed through customs. Upon exiting Customs, continue straight ahead until you exit the building where you will be greeted by Windstream ELITE Travel Staff as well as local staff with Riviera Maya 2014 and Windstream ELITE signs. They will show you to your air-conditioned transportation and assist you all the way to your home for the next 4 days – Grand Velas Riviera Maya (All-inclusive). Staff members will work with and tip porters to facilitate a smooth transfer of your luggage from the airport to your room at the hotel.

As you arrive at the hotel, you will be guided to the Windstream ELITE Hospitality Desk where you will check-in and receive your room key packet along with your customized Welcome Packet filled with information that will be helpful during your time on the Riviera Maya.  We have pre-registered your room for you and have taken care of hotel porters’ gratuities, just leave your credit card information with the hotel representative so they have it on file for any incidentals incurred during your stay. For the next four days, the Windstream ELITE Hospitality Desk will remain open and the Travel Staff will be available to assist with any questions you may have.

Now that you have arrived, kick off your shoes and take a stroll to the beach, enjoy the view from your very own private terrace or just relax and take in the tropical beauty of your new luxurious surroundings.

Tonight, join your friends at Windstream for your very own private Riviera Maya Welcome Dinner. This is a great opportunity to catch up with friends, old and new, while admiring the local music provided by a Mariachi band and a Caribbean trio. Enjoy an abundance of food and local cocktails while you take in your surroundings and listen to the waves crash against the shoreline.  This is just the beginning of what is waiting for you in the days to come…enjoy and welcome to Grand Velas Riviera Maya!!!

DAYTIME ATTIRE... Casual – be sure to wear a bathing suit underneath clothes.

EVENING ATTIRE... Beach Chic


Monday | April 13, 2015

Buenos dias, Good Morning!!! Enjoy a full American buffet breakfast at your leisure before venturing off on our half-day catamaran snorkel tour with lunch and beverages courtesy of your Windstream hosts. Feel the wind as the crew navigates thru the crystal clear waters of the Riviera Maya and sails along the second largest barrier reef in the world. Incredible coral formations and a breathtaking variety of colorful sea life are right below you. 

Lunch and open bar will be served after snorkeling.

Upon returning to the hotel, the rest of the afternoon is yours to enjoy; swim, nap, relax by the pool, it’s all yours! The Windstream ELITE Travel Staff is available for any questions you may have as well as providing restaurant menus, recommendations and reservations for tomorrow night’s dinner at your choice of Grand Velas restaurants.

Our Recognition Banquet tonight includes a gourmet plated dinner to celebrate a great year with Windstream Communications! Enjoy the wonderful menu with exotic flavors that has been specially prepared for you along with your beverage of choice and coffee or tea. Tonight we celebrate you and your success this year at Windstream! It is also a great time to share stories of your adventures today and other memories that will last.

After dinner, high-energy dancing is on for this evening with a top dance band providing the tunes and rhythms to get you in the mood. Take to the dance floor and enjoy an evening with the sounds that make this locale the ultimate destination with the best nightlife!!!

DAYTIME ATTIRE...Casual - suitable for your chosen activities

EVENING ATTIRE... Resort Evening Attire Based on Chosen Restaurantt


Tuesday | April 14, 2015

This morning, savor another full American buffet breakfast in this lavish paradise before heading out for your pre-selected activity of either a round of golf, a hydro-therapy journey & spa treatment, Selvatica zip-line adventure, Waverunner, Dolphin Ride or a tour of the ancient site of Tulum with time in Playa del Carmen. Whatever you choose, do not forget to stop by the Windstream ELITE Hospitality Desk after 2:00pm today to pick up your departure information and finalize your reservations for your dinner tonight.

At Tulum, experience the only walled city built by Mayans along the Caribbean. This ancient cliff-top fortress with spectacular views was so formidable in its day that it discouraged the Spanish from stopping in the area. From Tulum, you’ll continue to Playa del Carmen for some shopping before heading back to the hotel.

If you are ready for something exciting, experience a unique adventure on the longest zip line circuit in Mexico, Selvatica.This zip line experience is recognized by Travel & Leisure magazine as “one of the 35 great adventures in the world”.

If one of the pre-selected treatments at the Author’s Spa is your chosen activity, prepare your body and relax your mind with the Hydrothermal Journey ritual offering 7 different water experiences before your selected spa treatment. The courteous staff at the spa is ready to help you relax and pamper yourself while you are in there.

Golfers who have signed up to play today will take a transfer to Grand Coral Riviera Maya Golf Course designed by Nick Price. This stunning, eco-conscious, course provides a fun yet challenging golf experience. The layout winds through dense jungle then opens to stunning views of the Caribbean Sea. The design is forgiving enough for casual golfers to enjoy themselves, while better players will enjoy learning the nuances of the design.

Lunch will be provided at leisure at the hotel for all guests.

Tonight, enjoy exploring the gastronomy at Grand Velas Riviera Maya with dinner at your choice of restaurants chosen earlier. So, whether it be gourmet, Italian, Mexican or Asian, buen provecho…which means enjoy your meal!! 

DAYTIME ATTIRE... Comfortable Traveling Attire


Wednesday | April 15, 2015

This last morning in paradise is yours to savor. Enjoy a leisurely full American buffet breakfast, followed by some last minute fun in the sun. If you haven’t taken a dip in the warm Caribbean seas, sipped a fruity concoction under a swaying palm, or tried your hand at one of the resort’s irresistible water sports, now is your chance!

Later, it’s time to say adios. You’re off to the Mexico International Airport for your flight back to the States  The Windstream ELITE Travel Staff distributed individualized departure information yesterday and will handle motorcoach transfers to the airport as well as all porterage tips at the hotel. As you settle into your seat on your flight home, remember all of the fun and exciting things you did and experienced while on your Windstream ELITE Riviera Maya 2014 program. You deserved it!


Adios!
Your Windstream Hosts